@article{boulesnane:hal-02877528, TITLE = {{RGPD et e-administration~: besoins, pratiques et d{\'e}fis}}, AUTHOR = {Boulesnane, Sabrina and Bouzidi, La{\"i}d and Varinard, Christian}, URL = {https://hal-univ-lyon3.archives-ouvertes.fr/hal-02877528}, JOURNAL = {{I2D -- Information, donn{\'e}es \& documents}}, PUBLISHER = {{A.D.B.S.}}, VOLUME = {n{\textdegree}1}, NUMBER = {1}, PAGES = {101}, YEAR = {2020}, DOI = {10.3917/i2d.201.0101}, KEYWORDS = {D{\'e}mat{\'e}rialisation des services publics ; Donn{\'e}es personnelles ; Exp{\'e}rience utilisateurs ; R{\`e}glement g{\'e}n{\'e}ral de la protection des donn{\'e}es (RGPD) ; Usagers-citoyens ; T{\'e}l{\'e}services}, HAL_ID = {hal-02877528}, HAL_VERSION = {v1}, }