@inproceedings{pascal:hal-00874521, TITLE = {{La fili{\`e}re de prise en charge des laryngectomis{\'e}s : analyse des processus.}}, AUTHOR = {Pascal, Christophe}, URL = {https://univ-lyon3.hal.science/hal-00874521}, BOOKTITLE = {{5{\`e}me congr{\`e}s des centres de r{\'e}adaptation des op{\'e}r{\'e}s du larynx}}, ADDRESS = {Le Grand Luc{\'e}, France}, YEAR = {1997}, MONTH = Jun, KEYWORDS = {Process Management ; processus ; reengineering (Management)}, HAL_ID = {hal-00874521}, HAL_VERSION = {v1}, }