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Communication Dans Un Congrès Année : 2005

"Towards Responsible Regulation of CyberCrime"


One of the most striking phenomena of the past decade has been the internationalisation of service firms (Tersen and Bricout, 1996). Previously considered “un-exportable” (Segal-Horn, 1993), they have proven day after day that they have the necessary characteristics to undertake an international development, and even a globalization of their offering systems (Vandermerwe, 1989 ; Campbell and Verbeke, 1994 ; Gadrey, 1994 ;). Retail banking and financial services are remarkable illustrations of this phenomenon (Michalet, 1985 ; Andreff, 1995). And bank cards in the first place. However, management scholars have been slow in reacting to this challenge. Focused on industry (and surprisingly enough on the automotive industry), the scholars have rather neglected the emerging field of international service firms. This Research gap has motivated our project on the international deployment of services. The field study we have selected is relative to the bank card organizations. This industry illustrates the functioning of service firms as political institutions. A striking example relates to the emergence and development of international standards bodies, specifically in the area of Internet payments. We are faced here with the construction of a transnational regulation.
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hal-00371239 , version 1 (27-03-2009)


  • HAL Id : hal-00371239 , version 1


Paul-Marc Collin. "Towards Responsible Regulation of CyberCrime". 3e Congrès de l'Association pour le Développement de l'Enseignement et de la Recherche sur la Responsabilité Sociale de l'Entreprise - ADERSE 2005, 2005, Lyon, France. pp.0-0. ⟨hal-00371239⟩
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